Have questions? We're here for you.

Please contact ProHome Michigan at (248) 449-1100 to discuss any service issues that you might have. To learn more about ProHome, visit them online at www.prohomemichigan.com.

Please contact BBSG (Builder/Buyer Services Group) at (816) 741-4782 ext. 13 to discuss any service issues that you might have. Builder/Buyer Services Group is the provider of Warranty Expert Care (WE-CARE) for quality developers, builders and buyers nationwide. Our systems and relationships with expert partners empower us to respond consistently and appropriately to builder and buyer customer service expectations. We have provided value-added services to builders and buyers since 1998a.


WE-CARE begins with our comprehensive Warranty Walkthough (WOW) which includes: a pre-closing walkthrough of the new home, a discussion of our process, conveying reasonable expectations, and outlining maintenance responsibilities of new homeownership.  Warranty criteria adhere to the National Association of Home Builders (NAHB) standards, local codes, and builder
specific services.

We serve as the buyer point of contact during the builder warranty period.  BBSG systems and methods are unique and effective.   Our online reporting system and Voice of the Warranty (VOW) philosophy orchestrate customer service from request to resolution. Field proven, our processes are efficient, logical, and functional.

Quality builders, subcontractors, and homebuyers benefit from the value of BBSG WE-CARE.  You can visit us online at www.BBSGUSA.com.